Privacy Policy
How we collect, use, and protect your information
#1. Introduction
At Dynamo Directive ("we", "us", or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information about visitors to our website, users of our services, and individuals who otherwise interact with us. This Privacy Policy applies to all our services, including our websites, mobile applications, and other online or offline offerings (collectively, the "Services").
This Privacy Policy complies with applicable privacy laws, including Florida privacy laws. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
Document Status: Valid and Current
This Privacy Policy is in effect as of February 15, 2025 and applies to all users of our Services.
#2. Information We Collect
Information You Provide
We collect information that you voluntarily provide when using our Services, including:
- Account information (name, email, phone number, company)
- Profile information
- Communications with us
- Payment information
- Survey responses and feedback
- Content you submit through our Services
- Information related to your business needs
Information Collected Automatically
When you use our Services, we may automatically collect certain information, including:
- Device information (type, operating system, browser)
- IP address and location information
- Browsing activity and interactions with our Services
- Cookies and similar tracking technologies
- Usage patterns and preferences
- Referring websites and search terms
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and to collect certain information. Cookies are small data files that are stored on your device. They help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits.
Types of Cookies We Use
Essential Cookies
Required for basic website functionality and security
Functional Cookies
Remember your preferences and settings
Analytics Cookies
Help us understand how you use our Services
Marketing Cookies
Used to deliver relevant advertisements and track campaign performance
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Services may not function properly.
#3. How We Use Your Information
We use the information we collect for various business and commercial purposes, including to:
Provide and Maintain our Services
Process transactions, fulfill contracts, manage accounts, and provide customer support.
Security and Fraud Prevention
Detect, prevent, and address security issues, fraud, and technical problems.
Improve Our Services
Understand how users interact with our Services, develop new products and features, and conduct research.
Personalization
Tailor content, recommendations, and experiences based on your preferences and usage patterns.
Marketing and Communications
Send updates, newsletters, marketing communications, and respond to inquiries.
Legal Bases for Processing (Where Applicable)
We process your personal information based on the following legal grounds:
- Consent: You have given us permission to process your information for specific purposes.
- Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you.
- Legitimate Interests: Processing serves our legitimate business interests while respecting your rights.
- Legal Compliance: Processing is necessary to comply with applicable laws and regulations.
#4. Information Sharing
We may share your information with the following categories of third parties:
Service Providers
Third-party vendors who help us provide and improve our Services, including payment processors, cloud storage providers, analytics services, customer support tools, and marketing platforms.
Business Partners
Strategic partners with whom we collaborate to offer integrated services, promotions, or joint offerings. We require these partners to respect your privacy and handle your information appropriately.
Affiliates
Our parent company, subsidiaries, and affiliated entities may access and process your information for the purposes described in this Privacy Policy.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or others.
Business Transfers
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction. We will notify you of any such change in ownership or control of your personal information.
#5. Data Security
We implement appropriate technical and organizational measures to protect the security, confidentiality, and integrity of your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Our Security Measures Include:
Encryption
Data transmitted between your device and our servers is encrypted using TLS/SSL protocols.
Secure Data Storage
We store data in secure, encrypted databases with restricted access.
Access Controls
Employee access to personal information is limited based on job responsibilities.
Regular Security Audits
We conduct periodic security assessments and vulnerability testing.
Data Breach Notification
In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable law, including Florida data breach notification requirements. We will provide information about the nature of the breach, the information affected, and steps we are taking to investigate and mitigate the situation.
#6. Your Privacy Choices
We respect your right to control your personal information. Depending on your location and applicable law, you may have certain rights regarding your personal information, including:
Right to Access
You can request to know what personal information we have collected about you, including the categories of information, the sources, and the business purpose for collecting it.
Right to Correction
You can request that we correct inaccurate personal information we maintain about you.
Right to Deletion
You can request that we delete the personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out of Sale or Sharing
You can direct us not to sell or share your personal information with third parties for marketing purposes.
Right to Data Portability
You can request a copy of your personal information in a portable format.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your privacy rights.
How to Exercise Your Rights
To exercise your privacy rights, please contact us using the information provided in the "Contact Information" section below. We will respond to your request within the timeframe required by applicable law.
We may need to verify your identity before processing your request, which may require you to provide additional information. We will only use this information to verify your identity and process your request.
#7. Children's Privacy
Our Services Are Not Intended for Children
Our Services are not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. We will delete such information from our files immediately.
#8. Florida Resident Rights
This section provides additional information for Florida residents about their rights under Florida privacy laws, including the Florida Information Protection Act (FIPA).
Data Breach Notification
In accordance with FIPA, we will notify affected Florida residents of any breach of security that we reasonably believe has resulted in unauthorized acquisition of their personal information. We will provide notification as expeditiously as practicable, but no later than 30 days following determination of a breach.
Third-Party Data Sharing
As required by Florida law, we maintain reasonable security measures to protect your personal information when sharing it with third parties. We require our service providers to maintain similar safeguards and limit their use of your information to the purposes specified in our agreements.
Document Disposal
When disposing of records containing your personal information, we take reasonable measures to ensure that the information can no longer be practically read or reconstructed, including shredding, erasing, or otherwise modifying the personal information to make it unreadable or undecipherable.
For more information about your Florida privacy rights or to exercise these rights, please contact us using the information provided in the "Contact Information" section below.
#9. International Data Transfers
Cross-Border Transfers
We are based in the United States, and your information may be transferred to, stored, and processed in the United States and other countries where our service providers maintain facilities. These countries may have data protection laws that are different from those in your country.
When we transfer your information across borders, we take appropriate safeguards to protect your information and comply with applicable data protection laws. These safeguards may include implementing standard contractual clauses, data processing agreements, or other mechanisms approved by relevant authorities.
EU-U.S. and Swiss-U.S. Data Transfers
For personal information transferred from the European Economic Area (EEA), United Kingdom, or Switzerland, we rely on appropriate data transfer mechanisms, such as standard contractual clauses approved by the European Commission, binding corporate rules, or other legally valid mechanisms. You may contact us to obtain a copy of the safeguards we use to transfer personal information outside of these jurisdictions.
#10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any material changes by:
- Sending an email to the email address associated with your account
- Displaying a notice on our website or within our Services
- Posting the updated Privacy Policy on our website with the effective date
Your Continued Use
Your continued use of our Services after we post or notify you of changes to this Privacy Policy means you accept the updated Privacy Policy. If you do not agree to the updated Privacy Policy, you may need to discontinue using our Services. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices.
#11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Privacy Team
Our dedicated privacy team is available to address any questions or concerns you may have about our privacy practices or to help you exercise your privacy rights.
We aim to respond to all privacy-related inquiries within 30 days.
Additional Resources
#12. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy our legal, accounting, or reporting requirements.
Retention Periods
The criteria used to determine our retention periods include:
- The length of time we have an ongoing relationship with you
- Our legal obligations under applicable laws
- Relevant statutes of limitations
- The nature and sensitivity of the information
- Potential risks of harm from unauthorized use or disclosure
Deletion Procedures
When your personal information is no longer needed, we will securely delete or anonymize it. For technical reasons, there may be residual copies of information that remain in our backup systems for a limited period. We maintain specific deletion procedures to ensure your data is properly and securely removed when retention is no longer necessary.
Account Deletion
If you close your account, we may retain certain information to prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot issues, enforce our terms of service, or take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.
Last updated: February 15, 2025
© 2025 Dynamo Directive. All rights reserved.
This document is for informational purposes only and does not constitute legal advice.